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8901 Herrmann Drive, Suite A, Columbia, MD 21045

Helps patients find local dentists and investigates complaints about dentists in Maryland. Medical Care

7500 Security Boulevard, Windsor Mill, MD 21244

Provides information on Medicaid and Medicare health coverage. Insurance Services ​More Information:

  • Provides information about registration and training for medical care providers

8250 Old Montgomery Road, Columbia, MD 21045
Manages and maintains Howard County's public water and wastewater systems. Water and Sewer Service More information:
  • Residents connected to the public system who are experiencing a blockage should call the County before a plumber
2662 Riva Road, Heritage Complex, Building 2662, Annapolis, MD 21401

Provides water service and bill assistance resources. Utility Assistance More information:

  • Emergency Services crews respond to utility-related issues
  • Assists with billing issues, such as lost bills, change of address, and issues paying bills on time
  • Payment plans and leak adjustment for high utility bills may be available
  • Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service

199 Taylor Avenue, Annapolis, MD 21401

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information:

  • Accepts complaints against a police officer at any location, by mail, or email
  • Coordinates gang, alcohol, and drug prevention programs
  • Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
  • Reentry programs include job training, housing, transportation, and referrals to reentry supports
  • Child fingerprinting services available

100 South Charles Street, Tower 2, 5th Floor, Baltimore, MD 21201
Provides affordable housing for individuals with HIV/Aide. Section 8 Housing More information:
  • Offers HUD home purchase counseling, information, and other housing resources
2231 Conowingo Road, Suite A, Bel Air, MD 21015

Provides assistance with complaints related to the public behavioral health system in Harford County. Advocacy

2 Center Road, Suite 110, Baltimore, MD 21201
Provides grants for utility bill related expenses via the Maryland RELIEF Act. Utility Assistance More information:
  • BGE offers customer service to answer questions about billing, collections, and emergencies 
  • Customers with special needs may be eligible for deferred payment plans
PO Box 13609, Philadelphia, PA 19101
Provides energy utilities to Delaware and the Delmarva Peninsula. Utilities More information:
  • Accepts reports of power outages and electrical emergencies 
  • Helps customers who want to apply for budget billing or are having issues with a bill 
  • Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters 
  • Notifies customers about upcoming electrical issues 
  • Shares tips to reduce energy usage and conserve resources
6 Saint Paul Street, Suite 2102, Baltimore, MD 21202

Provides negotiation and advocacy services for customers facing complex utility issues. Utility Assistance More information:

  • Does not provide direct financial assistance
  • May be able to help customers with medical issues find financial assistance for utility bills

28577 Mary's Court, Suite 1, Easton, MD 21601

Provides information, referrals, and resources for behavioral health providers and services. Helplines and Information, Mental Health Services More information:

  • Includes suicide prevention, harm reduction, substance use, mental health, crisis services, and more

57 West Timonium Road, Lutherville Timonium, MD 21093
Provides BG&E utility bill and bulk fuel assistance to residents in need. Utility Bill Assistance More information:
  • Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st 
  • Utility bill assistance limited to every 12 months
15 South Main Street, Bel Air, MD 21014

Investigates complaints of discrimination and seeks to resolve complaints through informal mediation or formal conciliation. Legal Services More information: - Offers specialized services for families affected by incarceration to address pre-release barriers - Teaches conflict resolution at local detention centers

201 West Preston Street, Baltimore, MD 21201

Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care. Benefits Assistance More information:

  • Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program
  • The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

100 North Holliday Street, Baltimore, MD 21202

Provides homeless individuals with an emergency shelter. Temporary Shelter More information:

  • Requires individuals be independent with all activities of daily living and without medical needs
  • Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
  • Call shelters directly after hours

7 East Redwood Street, Floor 9, Baltimore, MD 21201

Aims to eliminate inequity, discrimination, and inequality in the community. Advocacy More information:

  • Enforces public accommodations and ADA concerns
  • Accepts reports of unfair treatment by employer
  • Processes complaints against law enforcement
  • Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

7201 Corporate Center Drive, Baltimore, MD 21076

Offers transportation for individuals with disabilities who cannot use regular public transportation. Transportation More information:

  • Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts